1 July 2026
The cost of spreadsheet lettings
Why arrears, statements, and certificates drift when the office lives in email and shared drives.
Spreadsheets feel free until you count the hours. Chasing arrears across tabs, rebuilding landlord statements, and hunting certificates in inboxes is expensive — even before something goes wrong.
The hidden cost is inconsistency. Two people handle voids differently. A late payment sits unnoticed. A gas certificate expires between inspections. None of that shows up as a software invoice, but it shows up as risk and reputation.
Agencies that grow past a few dozen properties usually need one office — ledgers, portals, a record on the tenancy — not another clever workbook. That is the gap LetFlow is built to close: software priced like software, not like a second management fee. Then the book can grow.